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Medical Billing Customer Service - \$500 SIGN-ON BONUS!
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Medical Billing Customer Service - \$500 SIGN-ON BONUS!
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About the position
Encompass Medical Group is a primary care provider group dedicated to the highest standards of healthcare excellence across five offices in the Kansas City metro area. We are seeking a full-time Medical Billing Customer Service Representative to join our central Billing Department at our Lenexa administrative office. This role is crucial for collecting and receiving patient medical bills by utilizing strong customer service skills. We are offering a \$500 sign-on bonus upon completion of the probationary period and another \$500 completion bonus after one full year of service.
Responsibilities
Delivers uncompromising customer service to patients regarding their patient account and medical billing inquiries and/or issues
Re-works claims that have been returned for additional information
Handles all incoming patient and insurance inquiries
Requirements
High School Diploma or equivalent
1 year experience of medical billing/insurance customer service required
Excellent typing skills
Strong customer service background required
Prior professional working environment experience preferred
Able to work well in a team setting
Excellent communication skills
Drug screen and background check required
Nice-to-haves
Medical billing experience or completion of medical billing coursework preferred
Previous general medical billing and insurance posting experience preferred
Experience working in a professional office setting