Travel Operations Expert<br><br><strong>Job Type:</strong> Contractor<br><br><strong>Location:</strong> Remote<br><br><strong>Job Overview<br><br></strong>We are seeking experienced <strong>Travel Operations Experts</strong> to support an AI training and evaluation project focused on travel, booking, reservations, ticketing, and hospitality workflows. The role involves testing real-world travel scenarios, evaluating AI-supported tools, and providing practical industry feedback.<br><br>Key Responsibilities<br><br><ul><li>Test realistic travel workflows across booking, reservations, ticketing, and hospitality platforms. </li><li>Evaluate AI-supported travel tools using real-world scenarios. </li><li>Identify and document incorrect, inefficient, or unrealistic system outcomes. </li><li>Provide clear, actionable feedback on platform usability and travel operations. </li><li>Suggest improvements based on industry best practices. </li><li>Review itineraries, reservations, and travel-related workflows for accuracy. </li><li>Collaborate with project teams through structured feedback and documentation. <br><br><br></li></ul><strong>Required Qualifications<br><br></strong><ul><li>Hands-on experience in travel operations, hospitality, corporate travel, booking, or reservations. </li><li>Experience using reservation, ticketing, or travel management platforms. </li><li>Strong operational judgment and attention to detail. </li><li>Ability to identify workflow issues and explain their practical impact. </li><li>Excellent written and verbal communication skills. </li><li>Ability to work independently in a remote environment. <br><br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li>Experience with process improvement, workflow documentation, or digital transformation. </li><li>Familiarity with ChatGPT, Claude, or other AI tools. </li><li>Experience evaluating travel technology platforms. </li><li>Knowledge of travel itineraries, ticketing, reservations, and hospitality operations. <br><br><br></li></ul>Core Skills<br><br><strong>Travel | Booking | Reservations | Hospitality | Ticketing | Operations | Itineraries | ChatGPT | AI Evaluation | Quality Assurance | Written Communication | Process Improvement</strong>
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